Legal access and wallet records
Our Legal terms explain who may open an account, which details are needed for phone verification, and how account access can be paused when a required check is incomplete. Access depends on local law, so you should confirm that using bbca4d is permitted where you are
-
1
located before opening an account. We record transaction references so a DANA, OVO, GoPay or QRIS status can be matched to the correct account; bank transfer and virtual account records may require the same check. If a payment is not reflected, keep the receipt and contact
-
2
us through the account support route linked near the cashier. We may request account details before discussing a wallet record, helping us avoid sharing private data with the wrong person.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.